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Payment methods at Casinomoonwin
1,000, 5,000, or 10,000 EUR Limit
The maximum withdrawal limit at Casinomoonwin varies depending on the chosen payment method. For instance, Dogecoin, Bank Transfer, Litecoin, MiFinity, and Visa/Mastercard all offer a withdrawal limit of up to 10,000 EUR.
This 10,000 EUR limit is also applicable to USDT (TRC-20) and Neteller, which are also capable of facilitating withdrawals. However, for Visa/Mastercard, the limit is capped at 5,000 EUR for withdrawals.
Prepaid methods such as CashLib, CashtoCode eVoucher, and Paysafecard do not support withdrawals at all, meaning players cannot receive funds back through these channels, regardless of the amount.
Calculation Example: 20 EUR Deposit Yields 60 EUR Bonus Balance
A 20 EUR deposit made by a new player would qualify for the 300% welcome bonus, resulting in an additional 60 EUR added to the bonus balance. This means the player starts with a total of 80 EUR to play with.
This initial bonus balance of 60 EUR, derived from the 300% match on a 20 EUR deposit, is subject to wagering requirements. The bonus terms stipulate a wagering multiplier, which must be met before any winnings can be withdrawn.
For a welcome bonus of 300% up to €2,000, a 20 EUR deposit results in a 60 EUR bonus. If the wagering requirement is, for example, 40 times the bonus amount, a total of 2,400 EUR (60 EUR x 40) in wagers must be placed.
Open Bonus Blocks Payout: 2 Ways
Withdrawals from Casinomoonwin can be processed through various methods, with cryptocurrencies like Dogecoin and Litecoin offering payouts within 0-24 hours. These methods have a minimum withdrawal of 20 EUR and a maximum of 10,000 EUR.
E-wallets such as MiFinity and Neteller also provide a payout window of 0-24 hours, with a lower minimum withdrawal threshold of 10 EUR and the same maximum limit of 10,000 EUR. Binance Pay offers an even faster payout of 0-2 hours.
Bank Transfer and Visa/Mastercard withdrawals are subject to longer processing times. Bank Transfers take 3-5 business days, while Visa withdrawals can take 1-3 business days. Both have a minimum withdrawal of 20 EUR and a maximum of 10,000 EUR or 5,000 EUR respectively.
Report double charge in 24 hours
In the event of an accidental double charge, players can report the issue to Casinomoonwin's support team. Investigations into such discrepancies are typically initiated promptly to ensure fair resolution.
The casino aims to address reported issues within a 24-hour timeframe, particularly those concerning financial transactions. This includes reviewing transaction logs and verifying the details of any alleged double charges.
While specific details on the resolution process for double charges are not provided, players are advised to keep records of their transactions, including dates and amounts, to expedite any necessary investigations and claims.
Cancelled payment: money back in 5 business days
If a payment initiated by the player is subsequently cancelled by the casino or due to a system error, the funds are typically returned to the player's original payment source. This process aims for a swift resolution.
For most payment methods, the refund process for a cancelled transaction is completed within a maximum of 5 business days. This timeframe allows for the necessary interbank or network processing to occur.
While cryptocurrency payouts can be as fast as 0-24 hours, and e-wallets like MiFinity and Neteller also offer 0-24 hour payouts, the refund of a cancelled payment is stated to take up to 5 business days. This suggests a distinct administrative process for refunds compared to standard withdrawals.
Payment methods, limits and fees
| Method | Type | Deposit | Withdrawal | Min. Deposit | Limit | Fees |
|---|---|---|---|---|---|---|
| Visa / Mastercard | card | Instant | 1-3 Business Days (Visa) | 10 EUR | 10 - 5.000 EUR | None |
| MiFinity | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Neteller | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Binance Pay | crypto | Instant | 0-2 Hours | 20 EUR | 20 - 10.000 EUR | None |
| Bitcoin (BTC) | crypto | 10-60 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| USDT (TRC-20) | crypto | Instant (1-5 Minutes) | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Low Network Fee) |
| CashtoCode eVoucher | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Neosurf | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Paysafecard | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Banküberweisung | bank | 1-3 Business Days | 3-5 Business Days | 20 EUR | 20 - 10.000 EUR | None (Bank Fees Possible) |
Credited instantly does not mean withdrawable
Deposits via Binance Pay and Neteller are credited instantly, meaning funds are available for play immediately after the transaction is confirmed. This contrasts with methods like Banküberweisung, which can take 1 to 3 business days for deposits to clear. Players using Binance Pay for a deposit can expect their funds to be ready for gaming without delay.
While some deposit methods offer instant crediting, this does not automatically translate to instant withdrawal capabilities. For instance, prepaid methods such as CashLib, CashtoCode eVoucher, and Neosurf do not support withdrawals at all. Therefore, players must select a withdrawal-compatible method to receive their winnings.
Withdrawals via USDT (TRC-20) are processed within 0-24 hours, which is significantly faster than a Banküberweisung withdrawal that takes 3-5 business days. This distinction is crucial for players anticipating quick access to their funds after a successful gaming session, highlighting the importance of choosing the right payment method for both deposits and withdrawals.
Order: first wager bonus, then withdraw 500 EUR
The welcome bonus of 300% up to €2,000 plus 100 free spins requires specific handling regarding withdrawals. Before any withdrawal can be processed, the bonus amount, and potentially the deposit, must be wagered according to the bonus terms. For example, a €500 withdrawal request might be put on hold until wagering requirements are met.
Players need to be aware that if they attempt to withdraw funds before fulfilling the wagering requirements associated with the 300% welcome bonus, the withdrawal will likely be denied. This is a standard procedure to prevent bonus abuse and ensure that the casino's terms are adhered to. The bonus amount itself cannot be withdrawn until it has been wagered.
The process generally dictates that players must first wager their bonus funds, and possibly their deposit, before they can successfully withdraw winnings derived from them. For instance, if a player wins from the free spins and wishes to withdraw €500, they must first complete the wagering for the €2,000 bonus offer. This can involve multiple betting rounds across various games.
Check Fees Per Payment Method Before First Deposit
While many payment methods at Casinomoonwin do not incur direct fees from the casino, it is essential to verify this before making a deposit. For example, USDT (TRC-20) withdrawals have 'None (Low Network Fee)' indicated, suggesting the player might bear a small network charge, whereas methods like Visa/Mastercard state 'None'.
Players should note that Banküberweisung withdrawals have a 'None (Bank Fees Possible)' caveat, meaning the player could be subject to fees levied by their own bank, separate from any casino charges. This is a common scenario that can impact the final amount received by the player.
Methods like CashLib, CashtoCode eVoucher, and Paysafecard are listed with 'Gebuehren None' for both deposits and withdrawals, though these prepaid options do not support payouts. This implies that for methods that do support withdrawals, such as Binance Pay or MiFinity, players should confirm if any intermediary fees apply from their end.
Link USDT TRC-20: Select the Correct Network
When utilizing USDT for transactions, selecting the correct network is paramount to ensure successful and timely processing. The USDT (TRC-20) option specifies a withdrawal time of 0-24 hours, distinguishing it from other potential USDT networks which may have different processing speeds or fees. Incorrect network selection can lead to lost funds.
Deposits and withdrawals via USDT (TRC-20) have a minimum transaction limit of 20 EUR and a maximum limit of 10,000 EUR. Players must ensure their transaction amount falls within this range to avoid issues. The absence of casino fees for this method, only stating 'None (Low Network Fee)', emphasizes the importance of the underlying network's efficiency.
Players intending to use USDT for withdrawals should be particularly careful to select the TRC-20 network. This specific network is important for ensuring that withdrawals are processed within the stated 0-24 hour timeframe. Choosing an alternative network, if available, might result in different transaction times or unexpected fees not covered by the casino.
Wagering on Bonus or Bonus Plus Deposit?
The 300% welcome bonus up to €2,000 plus 100 free spins comes with specific wagering conditions that players must understand. It is crucial to determine if the wagering requirement applies solely to the bonus amount or to the sum of the bonus and the initial deposit. This distinction significantly impacts the total amount that needs to be wagered.
For example, if the wagering requirement is 40 times the bonus amount, and a player claims the maximum €2,000 bonus, they would need to wager €80,000 (40 x €2,000). However, if the requirement is 40 times the bonus plus deposit, and assuming a €667 deposit for the maximum bonus, the wagering would increase to €106,680 (40 x (€2,000 + €667)).
Players need to carefully review the terms and conditions associated with the 300% welcome bonus to clarify whether the wagering applies to the bonus only or to the bonus plus deposit. This information is critical for planning gameplay and managing expectations regarding withdrawal eligibility. Different casinos employ different structures for their bonus wagering requirements.
USDT TRC-20: Check Network Before Sending
USDT (TRC-20) transactions offer rapid processing, with deposits typically arriving within 1 to 5 minutes. This rapid crediting allows players to commence gaming without undue delay, directly impacting their immediate playability. The speed is comparable to instant e-wallets like Neteller, facilitating a smooth transition from deposit to gameplay.
Withdrawals via USDT (TRC-20) are processed within 0 to 24 hours, a timeframe that aligns with other major cryptocurrency options such as Bitcoin and Litecoin. This efficient payout window ensures that winnings are accessible swiftly after a withdrawal request is made. Players can expect their funds to be credited within this period, barring any network congestion.
For USDT (TRC-20) transactions, a low network fee is applicable, distinct from any potential casino charges. While the casino itself charges no fees for this method, users must be aware of the underlying blockchain network costs. This contrasts with Neteller, which incurs no fees, or Bank Transfer, where bank fees may apply.
Bank transfer: 1 to 3 business days for credit
Bank transfers require a processing time of 1 to 3 business days for deposits to be credited to a player's account. This extended timeframe means that funds deposited via this method are not immediately available for gaming. For instance, a transfer initiated on a Friday may not reflect until the following Tuesday or Wednesday.
Withdrawals via bank transfer take longer, ranging from 3 to 5 business days to reach the player's account. This duration is significantly longer than e-wallets like Neteller or MiFinity, which are processed within 0 to 24 hours. Players opting for bank transfers should plan accordingly for fund availability.
While bank transfers do not incur direct fees from the casino, potential bank fees may apply. This is noted as a possibility, unlike methods such as Bitcoin or Neteller where fees are explicitly stated as none (network fee only for BTC). The minimum deposit for bank transfers is 20 EUR, with a withdrawal limit of up to 10,000 EUR.
500 EUR withdrawal: costs and waiting time
A 500 EUR withdrawal via Neteller or MiFinity e-wallets is processed within 0 to 24 hours and incurs no fees from the casino. This rapid turnaround ensures that players can access their funds within a single business day, which is a significant advantage for quick cashing out. The minimum withdrawal for these methods is 10 EUR.
For withdrawals of 500 EUR using Bitcoin, Litecoin, Dogecoin, or USDT (TRC-20), the waiting time is also 0 to 24 hours. These cryptocurrency options are subject to network fees only, which are typically low. The withdrawal limit for these crypto methods is 10,000 EUR, with a minimum of 20 EUR.
Withdrawals of 500 EUR via Visa or Mastercard will take 1 to 3 business days, reflecting the standard processing times for card transactions. Unlike e-wallets and most cryptocurrencies, card withdrawals are not instant. The limits for card transactions are from 10 EUR to 5,000 EUR, with no casino fees.
Which Limits Apply Per Method and Period
Cryptocurrency methods like Bitcoin, Dogecoin, Litecoin, and USDT (TRC-20) all share a withdrawal limit of 20 EUR to 10,000 EUR. Deposits for these methods also range from 20 EUR upwards, with processing times for deposits varying from Instant to 60 minutes. Network fees may apply but are not charged by the casino.
E-wallets such as Neteller and MiFinity offer a wide transaction range, allowing deposits and withdrawals from 10 EUR up to 10,000 EUR. These methods boast instant deposits and 0 to 24-hour withdrawal processing times, with no fees charged by the casino. They represent a fast and flexible option for players.
Prepaid methods, including Neosurf, CashLib, CashtoCode eVoucher, and Paysafecard, have a transaction limit of 10 EUR to 1,000 EUR and do not support withdrawals. While deposits are instant and free of casino fees, their inability to facilitate payouts means players must select an alternative method for cashing out winnings.
Request withdrawal on mobile: 4 steps in account
Initiating a withdrawal on a mobile device typically involves accessing the 'Account' section within the casino interface. This is the primary hub for all player-related financial and personal information, including the ability to manage funds. The process is designed for accessibility and ease of use on smaller screens.
The second step usually requires navigating to the 'Withdrawal' or 'Cashier' section from the account menu. This dedicated area consolidates all options for cashing out funds, presenting the available payment methods and their respective details. Players select their preferred method from this list, which includes options like Neteller and Bitcoin.
Following method selection, the player enters the desired withdrawal amount, adhering to the minimum and maximum limits for that specific payment method, such as the 10 EUR minimum for Neteller or 20 EUR for Bitcoin. The fourth and final step involves confirming the transaction, which then enters the processing queue, typically within a 0 to 24-hour timeframe for e-wallets and crypto.
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